Equals Results Personal Training General Terms & Conditions
Participation in any tests and future exercise is voluntary.
You are free to deny consent or withdraw consent at any time after consenting.
It is your full responsibility to inform your trainer and the company of any difficulties you perceive or experience as well as any changes to your physical and medical condition.
Any questions you have about future procedures risks or benefits to be expected are welcome. If you have any reservations or doubts, please voice these concerns and ask for an explanation or clarification.
You consent to being aware of your own health and physical condition and having knowledge that your participation in this program and fitness testing procedures may be injurious to your health and you are voluntarily participating in Equals Results exercise and nutrition programme. Having such knowledge you thereby release Equals Results its representatives, agents, employees and successors from liability for accidental injury, illness or death which you may incur as a result of participating in the said programme. You hereby assume all risks connected therewith and consent to participate in said programme.
Equals Results will not accept liability for any damage or loss to a Client’s personal property brought into the Club’s premises.
Equals Results may at any time close the Club’s premises or any part thereof, without notice, in order to execute repairs, alterations, accommodate external events, re-decorations or otherwise, or to facilitate Club programmes and on certain holidays. Property of Equals Results, including towels, toiletries, etc., is provided by Equals Results as a courtesy to its Clients during Club usage only.
All sessions cancelled within 24 hours of the start of the session will be charged (“late cancelled”).
Where the client has late cancelled the session up to 1 hour before the session was due to start, Equals Results will try to accommodate the client for this session either on the day the session is cancelled, the day of the session or the day after the session was due. All moving of sessions that fall within the late cancellation period remain at the discretion of Equals Results.
Equals Results will not move a session to a day where the client has already booked a session unless the client agrees to come in and be charged for both sessions. This includes where the future session falls outside of the 24 hour period – these sessions cannot be cancelled free of charge and then replaced by a late cancelled session that has been agreed to be moved.
If the client cannot make what has been offered then they will still be charged. All moved sessions should be agreed up to 1 hour before the start of the original session.
A session that has been late cancelled and moved cannot be late cancelled and moved again.
If a client cancels within 1 hour of the start of the session, they will not be offered the opportunity to move the session and will be charged for the session.
The time slot for any session that is late cancelled will be made available to other Equals Results clients and the client will no longer be entitled to that session time.
Clients who do not attend sessions without informing the site before the start of the session will be charged in full for the session and will not be offered the opportunity to move the session. This is deemed a “no show”.
If you book and attend a session without having credit on your account. Your credit card will be charged the full rate for an individual session.
All cancellations of sessions must be made with reception either in person at the reception desk, by phone or by email. Informing a trainer of a cancelled session will not be deemed as cancelling a session and will result in the client incurring a charge for the session.
Equals Results reserves the right to alter the trainer that you have requested should that trainer not be available. Only in the case where Results cannot offer you your particular timeslot will the session be cancelled free of charge. Equals Results will attempt to inform you of any such changes.
Equals Results reserves the right to cancel pre-booked sessions for clients who Equals Results deem to be holding prime booking times but cancel their sessions on a regular basis. Clients will be notified of this at least one week in advance of any changes.
Any block of sessions purchased must be used within one year of the initial payment date. Refunds are only applicable when: (i) illness inhibits continuation (doctor’s certi cate required) (ii) relocation to an unreasonable commute to London.
You are not eligible for any introductory price promotions if you have already received a free introductory session.
You are entitled to receive due care and attention from all our trainers and will be given every opportunity to receive the bookings and services you require.
All Clients must conduct themselves in a respectful manner whilst using Club facilities. Any Client who acts in an intimidating, abusive, violent or disrespectful manner may be ejected from the Club, with no recourse for refund of monies already paid.
Clients are strictly forbidden to approach any trainers/employees with any form of job offer in a related or unrelated eld of work during said trainers/employees permanent employment with Equals Results.
The purchase of any course or product by Equals Results is deemed as acceptance of these Terms & Conditions.
Privacy Policy
Your privacy is important to us. It is Equals Results’ policy to respect your privacy regarding any information we may collect from you across our website, http://www.equalsresults.co.uk, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 20 April 2020.
Cookie Policy
WHAT ARE COOKIES
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
HOW WE USE COOKIES
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
DISABLING COOKIES
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
THE COOKIES WE SET
Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
THIRD PARTY COOKIES
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; LinkedIn and Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
MORE INFORMATION
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
Email: support@equalsresults.co.uk
Terms of Use
1. TERMS
By accessing the website at http://www.equalsresults.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. USE LICENSE
a. Permission is granted to temporarily download one copy of the materials (information or software) on Equals Results' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Equals Results’ website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Equals Results at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. DISCLAIMER
a. The materials on Equals Results' website are provided on an 'as is' basis. Equals Results makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b. Further, Equals Results does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. LIMITATIONS.
In no event shall Equals Results or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Equals Results' website, even if Equals Results or a Equals Results authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. ACCURACY OF MATERIALS
The materials appearing on Equals Results' website could include technical, typographical, or photographic errors. Equals Results does not warrant that any of the materials on its website are accurate, complete or current. Equals Results may make changes to the materials contained on its website at any time without notice. However Equals Results does not make any commitment to update the materials.
6. LINKS
Equals Results has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Equals Results of the site. Use of any such linked website is at the user's own risk.
7. MODIFICATIONS
Equals Results may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws of UK and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.